Frequently Asked Questions

Need some help with a booking or have a question you need answered right away? Just click on the sections below to find the answer.

If you can’t find an answer to your question, please email us at info@justportray.com.

General Photography

Our photography style is storytelling. A lot of today’s photography focuses on “where” and not “who”. We absolutely love breathtaking and scenic locations just as much as the next guy. However, we care more about capturing your personality in your photographs. At Just Portray, we strongly believe the “who” in the photograph has more longevity than the “where”.
We photograph clients throughout New York City. We do not have a dedicated studio, but we are available for studio sessions at an additional fee. Please get in touch for more information.
We are available to travel outside of New York State. Additional fees may apply for travel and accommodation. Please get in touch for more information.
Our rates vary based on the size and scope of the project. You can get in touch with us for a customized quote. If you are interested in one of our structured experiences, please see family photography, engagement photography, portrait photography and event photography.
You can start by completing our contact form. We will follow up by scheduling a time for a free consultation. We will discuss your ideal session in detail, and send an agreement for you to review. Once you sign the agreement and pay the 30% retainer, your session will be reserved.
The deposit is 30% of the quote provided. The remainder is due on the day of the event/session.
You can pay using cash, cashier’s checks or money orders. PayPal, Cash App and Venmo are also accepted.
No, you will not receive your deposit back. Upon receipt of the deposit, Just Portray agrees not to accept any other clients for the agreed date and time. Any money you paid will be retained by Just Portray in order to offset the loss of business. Having said that, we understand that things happen and we are willing to work with you if possible.
Depending on the session and the time of year, you will receive your photographs via an online gallery 2-6 weeks from the date of your session. All galleries take 4-6 weeks to edit during Holiday Seasons.
For us bad weather means rain, snow or a natural disaster. If we are unable to perform our duty due to inclement weather, we will reschedule you for another date.
The number of photographs you receive will ultimately depend on the type and flow of the session. Typically for events you will receive 50-70 photographs per hour of photography. For portraits, you will receive at least 5 retouched digital photographs per session.
At Just Portray, we strive to deliver photography services of the highest standard. For this reason, we do not deliver any unedited photographs to clients.
Unfortunately, we do not shoot video at this time.
We love to show off our clients but if you would like to keep your photographs private you can let us know during the booking process.
Absolutely! All we ask is that you tag us and provide proper credit for the photograph.

Just Portray
Web: https://www.justportray.com
Instagram: @justportray
As professional photographers, this is a question we get asked all the time. A big part of our job is making you feel comfortable and coaching you to create the most flattering photographs. We promise that you will leave your session as experts in front of the camera.

Engagement/Couple Photography

We suggest you wear similar styled outfits. Additionally, we recommend wearing comfortable clothing.

Family Photography

We understand that scheduling regular family photograph sessions maybe unrealistic. Therefore, we believe a minimum of one family session per year is achievable. Life happens fast, but there are plenty of opportunities throughout the year including Easter, July 4th, Thanksgiving, Holiday Season just to name a few.
We suggest you wear similar styled outfits. Additionally, we recommend wearing comfortable clothing.